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Risks and Complexities in Outsourcing Decisions in the Midmarket | Article
For the most part, industry experts say the midmarket is poised for significant growth in outsourcing during the next five years. However, some point out that the nature of midsized companies may...
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Outsourcing Experts Discuss New Flexible Pricing Models | Article
Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts and pricing models over the next two to five years. Their insights reveal buyers and providers...
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Forces of Change Shaping Outsourcing Solutions | Article
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new...
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Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter...
Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly...
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Infosys BPO Boosts Cisco’s Sales Support | White Paper
Cisco Systems Inc., a leading supplier of networking equipment and network management solutions, partnered with Infosys BPO to enhance its World Wide Partner Support Program. Infosys BPO adopted a...
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Business Process as a Service – The Next Wave of BPO Delivery | Article
Business process as a service (BPaaS) is emerging to be a BPO game-changer reminiscent of Software as a Service (SaaS) a decade ago. Specifically, BPaaS is adding arrows to organizations’ outsourcing...
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2011 Outsourcing Excellence Awards Finalists | Article
Announcing the FINALISTS for the 2011 Outsourcing Excellence Awards and Service Provider Excellence Awards. These deserving relationships are now in the final judging stages – winners will be notified...
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Infosys Builds Outsourcing Partnership in Mining Sector to Solve Procurement...
What happens in an outsourcing relationship when the two partners are willing to go beyond each of their comfort zones to solve an intractable problem? Answer: a win-win for both partners as well as...
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How is Outsourcing Facing Adulthood’s Challenges and Opportunities? – Part 1...
Ritesh Idnani is the chief operating officer of Infosys BPO and one of the 15 members of the executive leadership team at the Infosys group of companies. He successfully helped scale Infosys’s BPO...
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How is Outsourcing Facing Adulthood’s Challenges and Opportunities? – Part 2...
Ritesh Idnani is the chief operating officer of Infosys BPO and one of the 15 members of the executive leadership team at the Infosys group of companies. He successfully helped scale Infosys’s BPO...
View ArticleClik here to view.
Collaborative Partnership Supports P&G’s Customer Focus
2014 Outsourcing Excellence Awards Most Collaborative Procter & Gamble and Infosys BPO “We look at partners differently, selecting partners who strive for innovative solutions. Supporting each...
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Hot Spots for Growth in Outsourcing | Article
Which industries will experience a surge in outsourcing in the next few years, and what risks will buyers of those services face? Are there business processes or functions that will begin turning to...
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Risks and Complexities in Outsourcing Decisions in the Midmarket | Article
For the most part, industry experts say the midmarket is poised for significant growth in outsourcing during the next five years. However, some point out that the nature of midsized companies may...
View ArticleClik here to view.
Outsourcing Experts Discuss New Flexible Pricing Models | Article
Outsourcing Center assembled a panel of industry experts to discuss the changes in outsourcing contracts and pricing models over the next two to five years. Their insights reveal buyers and providers...
View ArticleClik here to view.
Forces of Change Shaping Outsourcing Solutions
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking presents evidence of tremendous change over the next five years. They’re mapping out a new...
View ArticleClik here to view.
Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter...
Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly...
View ArticleClik here to view.
Business Process as a Service – The Next Wave of BPO Delivery | Article
Business process as a service (BPaaS) is emerging to be a BPO game-changer reminiscent of Software as a Service (SaaS) a decade ago. Specifically, BPaaS is adding arrows to organizations’ outsourcing...
View Article